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Now In: Customer Service | Privacy & Security

Privacy & Security

MindWorksResources.com is committed to respecting your online privacy and security. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

1. Information We Collect

This notice applies to all information collected or submitted on the MindWorksResources.com website. On some pages, you can order products, make requests, and register to receive materials. We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement. The types of personal information collected at these pages are:

  • Contact information: name, phone number, complete address, email address;
  • Payment information: credit card number and expiration date, and billing information;
  • Shipping information: name, phone number, complete address
  • Information concerning how you heard about MindWorksResources.com;
  • Information you wish to leave: questions, comments, suggestions; and your request to receive periodic updates: e.g., to individuals who request it, we will send periodic e-mails related to specific promotions, price discounts, and newsletters.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Shipping information: name, phone number, complete address, email address

This information is used for billing purposes to verify the customer and to fill customers' orders. If we encounter difficulty when processing an order, this contact information is used to contact the user. This information is collected from a secure web page and encrypted for our customers' protection. It is not sold to anyone else under any circumstances. We may disclose this information to your credit card issuing bank if a fraudulent order is being investigated or disputed by you.

2. Cookies

Cookies are data stored on the end-user's hard drive with information that relates directly to the end-user's visit to our web site. Any information placed in the cookie is accessible only to MindWorks Resources, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, which allows us to maintain shopping cart and web site selections from one page request to the next, and maintain session information from one visit to the next. By setting a cookie on our site, the user would not have to log in more than once, thereby saving time while visiting our site. If a user rejects the cookie, they may still browse our site. However, the user experience will be greatly curtailed. In addition, the user will be unable to log in or make a purchase. Cookies also enable us to track and target the interests of our users to enhance users' experience and display products that relate directly to individual user preferences. Some of our business partners and/or advertisers may also use cookies on our site. We have no access to or control over these cookies.

3. Log Files

We use IP addresses to analyze trends, administer the site, track users' movement and gather demographic information for aggregate use. IP addresses are not linked to personally identifiable sites. IP addresses may be used in fraudulent charge investigations. 

4. Sharing

We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We value your privacy at MindWorks Resources, and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

5. Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Despite our efforts to safeguard your personal and financial information, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, MindWorks Resources does not guarantee the security of any information you transmit using our website or ISP services, and you transmit such information at your own risk. MindWorks Resources also does not assume responsibility for use or disclosure of your information that is the result of unauthorized or illegal access to our systems or those of our vendors or partners.

6. Links

This web site contains links to other sites. Please be aware that MindWorks Resources is not responsible for the privacy practices or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. 

7. E-mail

We will not rent, sell, or share your email address. You will be asked to provide an email address at the time of purchase so that we can uniquely identify you and contact you for business related to that transaction only.

You may also elect to add your email address to our email newsletter, either through your user account, or via any number of locations throughout our website or at conventions or conferences. If at any time you should wish to unsubscribe from our email newsletter, we provide an unsubscribe link at the bottom of each email, or you may contact our Customer Service Department with your request.

8. Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is intentionally structured to attract anyone under 13 years of age.

9. Access or Correct Your Account Information

You can access all your personally identifiable information that we collect online and maintain by access your user profile online or submitting your request to us in writing. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error or modifying your user profile online.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

10. Physical Data Secuity

MindWorksResources.com is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use Internet encryption software, 128 -bit Secure Socket Layer (SSL) protocol, when collecting or transferring sensitive data such as credit card information as well as account and shopping cart information. Once we receive your credit card information, it is accessible only to a small number of authorized MindWorks Resources staff who have been specially trained in processing this information.We have instituted security measures in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you. In addition, we always use industry-standard encryption technologies when transferring and receiving customer data exchanged with our Website. We've also implemented industry standard security measures for our internet service provider (ISP).

11. Credit Card Protection

We do not currently offer recurring subscription-based materials. Therefore we currently do not offer the ability to store your credit card information with your account data. You must re-enter your credit card information for each purchase.

12. Personal Data Protection

Your MindWorksResources.com account is password protected. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Do not ever provide your password to anyone via phone, email, or any other medium.

13. How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-888-440-6463 or send us an email at customerservice@mindworksresources.com.


 
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